Client Relations & Service Coordinator

Ernest; Reno (NV); On-site; USD 40,000 - 60,000; Full time

Job summary

Ernest is seeking a Client Coordinator in Reno, NV to serve as a trusted partner to clients, coordinating daily support and ensuring exceptional service. This onsite, full-time role works with Client Relationship Managers to manage accounts, prioritize tasks, and ensure accurate order processing and documentation.

The ideal candidate is highly organized with strong communication skills, experienced in handling multiple priorities and emails, and capable of building long-term client partnerships.

Qualifications

• High school diploma or GED.
• Proficiency with Microsoft Office, including Word and Excel.
• Strong clerical, organizational, and data entry skills.
• Basic math skills, including multiplication, division, and converting fractions to decimals.
• Excellent verbal and written communication skills with clients and internal teams.
• Ability to effectively manage large volumes of emails across multiple accounts.
• Highly organized, detail-oriented, and self-motivated.
• Friendly, professional, dependable, and committed to delivering exceptional customer service.

Responsibilities

• Build strong working relationships with clients by understanding their business and needs.
• Provide responsive, professional, and solutions-oriented customer service.
• Support an assigned Client Relationship Manager by servicing their portfolio.
• Coordinate routine communication between clients, managers, and internal teams.
• Help identify opportunities to introduce additional products and solutions.
• Work with multiple departments to ensure accurate order processing and issue resolution.
• Maintain organized and accurate customer information and documentation.
• Manage a high volume of emails across multiple accounts and respond promptly.
• Perform clerical and administrative tasks supporting the Client Coordinator department.

Skills

Microsoft Word

Microsoft Excel

Data entry

Communication skills

Organization

Email management

Education

High school diploma or GED

Tools

ERP systems

Job description

Ernest is seeking a Client Coordinator in Reno, NV to serve as a trusted partner to clients, coordinating daily support and ensuring exceptional service. This onsite, full-time role works with Client Relationship Managers to manage accounts, prioritize tasks, and ensure accurate order processing and documentation.

The ideal candidate is highly organized with strong communication skills, experienced in handling multiple priorities and emails, and capable of building long-term client partnerships.