Customer Relations Representative - State Farm Agent Team Member

Vahn Bozoian - State Farm Agent; Phoenix (AZ); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Vahn Bozoian - State Farm Agent in Arizona seeks a Customer Relations Representative to deliver exceptional client experiences, resolve inquiries, and support agency growth. You will collaborate with the team to ensure satisfaction and build lasting community relationships within the Phoenix area.

The role emphasizes customer focus, attention to detail, and a proactive approach to servicing clients while contributing to a supportive and balanced office culture.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service experience

Bilingual Spanish

Job description

Benefits

• License reimbursement


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Opportunity for advancement


• Paid time off


• Training & development

About Our Agency

I proudly serve the Arizona community after growing up in Southern California and falling in love with the Valley during visits with family and friends. It quickly became home, and I feel fortunate to help protect the people and families in our community every day. Outside of the office, you\'ll usually find me on the golf course, cooking and trying new recipes, skiing, or spending time with family and friends.

Giving back to the community is a priority for our agency. Community outreach is always top of mind, and we\'re committed to making a positive impact while building lasting relationships with the people we serve.

Our agency offers PTO, licensing reimbursement, great individual and team bonus opportunities, team lunches, an amazing Breville coffee machine to keep everyone fueled, and a strong commitment to work-life balance. We believe in celebrating success and creating an environment where our team enjoys coming to work.

Culture is everything in our office. We work hard, support one another, and have fun along the way. I\'m looking for someone who is motivated, driven, and committed to excellence and personal growth. If you want to make a difference in the community while building a rewarding career with a supportive team, we\'d love to meet you.

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Vahn Bozoian - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.


• Maintain client records and update information as needed.


• Assist with customer retention strategies.


• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Strong communication and problem-solving skills.


• Experience in customer service preferred.


• Ability to handle high-stress situations calmly.


• Bilingual Spanish preferred.