Client Relations & Operations Lead

Opensity Solutions; Boston (MA); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions is seeking a Client Relationship Manager to oversee client relationships, lead daily operations, and ensure high-quality service delivery from a Boston-based onsite location. You will manage a team, monitor performance, and collaborate with internal partners to support client objectives.

The role offers a salary range of $75,000–$85,000 per year with eligibility for an annual bonus and a comprehensive benefits package, including medical, dental, vision, 401(k), and PTO.

Qualifications

• 3–5 years of experience in office services, hospitality, or workplace operations.
• Demonstrated leadership or supervisory experience preferred.
• Strong communication and relationship-management skills.

Responsibilities

• Serve as the primary point of contact for client relationships and day-to-day requests.
• Lead, develop, and manage team performance and provide coaching as needed.
• Support hiring, training, and employee engagement initiatives and partner with internal teams.

Skills

Office operations

Leadership

Communication

Multitasking

MS Office

Job description

Opensity Solutions is seeking a Client Relationship Manager to oversee client relationships, lead daily operations, and ensure high-quality service delivery from a Boston-based onsite location. You will manage a team, monitor performance, and collaborate with internal partners to support client objectives.

The role offers a salary range of $75,000–$85,000 per year with eligibility for an annual bonus and a comprehensive benefits package, including medical, dental, vision, 401(k), and PTO.