Client Relations Manager — Growth, Metrics & Outcomes

Energy Innovation Corp; Orange (CA); On-site; USD 137,000 - 204,000; Full time

Benefits offered by this job

Health plans

Dental plans

Vision plans

Annual bonuses

Job summary

Ross Stores in Orange, CA is seeking a Client Relations Manager to combine 7 years of know-how with a $137,000 - $204,000 salary, full project ownership, and a team that has your back.

The role emphasizes turning briefs into measurable outcomes with strong interpersonal skills and proactive conflict resolution. You will track metrics and report weekly in our trusted, low-bureaucracy environment.

Qualifications

• Experience building and managing client relationships
• Ability to question briefs when they don’t match reality
• A track record of turning ambiguous requests into measurable outcomes

Responsibilities

• Question the brief when the brief doesn't match reality
• Handle confidential information with discretion and sound judgment
• Turn ambiguous Conflict Resolution requests into shipped, measurable outcomes
• Absorb context quickly and start contributing
• Spot where interpersonal skills break before it shows up in a dashboard
• Notice when a general metric is lying and dig in
• Turn a vague full-time mandate into work that can be measured
• Track key metrics and report findings to your manager weekly

Skills

Client relations

Interpersonal skills

Strategic thinking

Conflict resolution

Job description

Ross Stores in Orange, CA is seeking a Client Relations Manager to combine 7 years of know-how with a $137,000 - $204,000 salary, full project ownership, and a team that has your back.

The role emphasizes turning briefs into measurable outcomes with strong interpersonal skills and proactive conflict resolution. You will track metrics and report weekly in our trusted, low-bureaucracy environment.