Client Relations Manager

Energy Innovation Corp; Orange (CA); On-site; USD 137,000 - 204,000; Full time

Benefits offered by this job

Health plans

Dental plans

Vision plans

Annual bonuses

Job summary

Ross Stores in Orange, CA is seeking a Client Relations Manager to combine 7 years of know-how with a $137,000 - $204,000 salary, full project ownership, and a team that has your back.

The role emphasizes turning briefs into measurable outcomes with strong interpersonal skills and proactive conflict resolution. You will track metrics and report weekly in our trusted, low-bureaucracy environment.

Qualifications

• Experience building and managing client relationships
• Ability to question briefs when they don’t match reality
• A track record of turning ambiguous requests into measurable outcomes

Responsibilities

• Question the brief when the brief doesn't match reality
• Handle confidential information with discretion and sound judgment
• Turn ambiguous Conflict Resolution requests into shipped, measurable outcomes
• Absorb context quickly and start contributing
• Spot where interpersonal skills break before it shows up in a dashboard
• Notice when a general metric is lying and dig in
• Turn a vague full-time mandate into work that can be measured
• Track key metrics and report findings to your manager weekly

Skills

Client relations

Interpersonal skills

Strategic thinking

Conflict resolution

Job description

Ross Stores is a growing organization looking for a Client Relations Manager to add to our Orange, CA team. Here you'll combine 7 years of know-how with $137,000 - $204,000, full project ownership, and a team that has your back.

Key Responsibilities

• Question the brief when the brief doesn't match reality
• Handle confidential information with discretion and sound judgment
• Turn ambiguous Conflict Resolution requests into shipped, measurable outcomes
• Absorb 6 of context fast and start contributing sooner
• Spot where Interpersonal Skills breaks before it shows up in a dashboard
• Notice when a general metric is lying and dig in
• Turn a vague full-time mandate into work Ross Stores can measure
• Track key metrics and report findings to your manager each week

What You'll Bring

• Comfort owning the unglamorous middle of a full-time project
• A growth mindset and openness to constructive feedback
• Manager-caliber judgment about when to elevate and when to absorb
• Pattern recognition earned across many general engagements

The whole point of Ross Stores is to make Presentation Skills dependable, and that zero-bureaucracy mission has anchored it in Orange from day one. Trust is the default setting at Ross Stores; you have to actively spend it to lose it.

We pair a $137,000 - $204,000 salary with health, dental, and vision plans, plus annual bonuses tied to team performance.

Candidates are being contacted promptly as part of our active search.