Client Relations & Growth Specialist

protectwithabbey; Stoughton (WI); On-site; USD 32,000 - 70,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Job summary

Welsh Agency in Stoughton, WI is seeking a Customer Relations Representative to deliver exceptional client experiences and support a growing State Farm agent team.

You will handle inquiries, maintain client records, support retention efforts, and collaborate with other departments to ensure satisfaction. Compensation ranges from $32,000 to $70,000 per year, with 401(k) matching and performance-based bonuses.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service experience

Stress management

Job description

Welsh Agency in Stoughton, WI is seeking a Customer Relations Representative to deliver exceptional client experiences and support a growing State Farm agent team.

You will handle inquiries, maintain client records, support retention efforts, and collaborate with other departments to ensure satisfaction. Compensation ranges from $32,000 to $70,000 per year, with 401(k) matching and performance-based bonuses.