Customer Service Representative - State Farm Agent Team Member Stoughton - WI

protectwithabbey; Stoughton (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Flexible hours

Growth potential/Opportunity foradvanc

Job summary

State Farm is seeking a Customer Service Representative for a State Farm independent contractor agency in Stoughton, WI. The role focuses on helping customers understand insurance options, building relationships, and driving growth through needs-based conversations. A full-time position with a clear path for advancement is offered.

Compensation ranges from $40,000 to $55,000 per year, with benefits including a 401(k) plan, paid time off, flexible hours, and growth opportunities within the agency.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening.
• People-oriented.
• Detail oriented.
• Proactive in problem solving.
• Able to learn computer functions.
• Ability to work in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Communication skills

People oriented

Detail oriented

Team player

Problem solving

Computer literacy

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Stoughton - WI

• 401(k) matching
• Opportunity for advancement
• Paid time off

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• 401K
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $40,000.00 - $55,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.