Full-Time Customer Relations & Retention Specialist - WI

Ladsten Insurance and Financial Services Inc.; Glendale (WI); Sur place; USD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Reimbursement for licensing

Simple IRA

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Résumé du poste

State Farm Agent Nate Ladsten is seeking a Customer Relations Representative to deliver exceptional service in Glendale, WI. This full-time role focuses on inquiries, records management, and contributing to customer retention.

The position provides licensing reimbursements, health insurance, a Simple IRA, paid time off, and opportunities for advancement, with a performance-based bonus.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsabilités

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Connaissances

Communication

Problem-solving

Customer service

Description du poste

State Farm Agent Nate Ladsten is seeking a Customer Relations Representative to deliver exceptional service in Glendale, WI. This full-time role focuses on inquiries, records management, and contributing to customer retention.

The position provides licensing reimbursements, health insurance, a Simple IRA, paid time off, and opportunities for advancement, with a performance-based bonus.