Customer Relations Representative - State Farm Agent Team Member Glendale - WI

Callagentnate; Glendale (WI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Reimbursement for licensing

Simple IRA

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

State Farm Agent Nate Ladsten is seeking a Customer Relations Representative to deliver exceptional service in Glendale, WI. This full-time role focuses on inquiries, records management, and contributing to customer retention.

The position provides licensing reimbursements, health insurance, a Simple IRA, paid time off, and opportunities for advancement, with a performance-based bonus.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Glendale - WI

Replies within 24 hours

• Reimbursement for licensing
• Simple IRA
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Nate Ladsten - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $60,000.00 - $80,000.00 per year

State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.