Client Relations & Growth Manager

Sri Healthcare; St. Louis (MO); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Paid Holidays

Paid Time Off (PTO)

401(k) with Employer Match

Flexible Spending Account (FSA)

Job summary

NOVO Health Services seeks a Client Relations Manager (CRM) for the St. Louis area to be the first point of contact for clients, building strong relationships and promoting service excellence. You will manage inventories, coordinate with plants, and support sales with data-driven insights.

The role emphasizes communication, analytical thinking, and proficiency in Microsoft Office, with travel within the territory expected. This full-time opportunity offers growth and comprehensive benefits.

Qualifications

• Industry experience or prior customer service experience.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Ability to travel freely within assigned territory.
• Detail oriented with strong analytical mindset.
• Excellent communication skills and customer-centric approach.

Responsibilities

• Maintain and manage client accounts and assets within assigned territories.
• Participate in monthly and quarterly client meetings and business reviews.
• Enter and update data in ABS, Linen Master, Salesforce, One Drive and other spreadsheets.
• Educate clients on linen awareness, cost/savings opportunities, and service programs.
• Analyze reports, create spreadsheets and PowerPoint presentations for meetings.
• Respond to client issues promptly and drive resolution within 24 hours.

Skills

Communication skills

Detail oriented

Analytical mindset

Customer-centric approach

Tools

Excel

Word

PowerPoint

Job description

NOVO Health Services seeks a Client Relations Manager (CRM) for the St. Louis area to be the first point of contact for clients, building strong relationships and promoting service excellence. You will manage inventories, coordinate with plants, and support sales with data-driven insights.

The role emphasizes communication, analytical thinking, and proficiency in Microsoft Office, with travel within the territory expected. This full-time opportunity offers growth and comprehensive benefits.