Client Relations & B2B Sales Associate (Entry Level)

ISN; Dallas (TX); On-site; USD 75,000 - 91,000; Full time

Benefits offered by this job

100% company-paid monthly insurance

Medical, Dental, Vision, and Life

Retirement matching

Paid time off

Cell phone reimbursement

Parking or transport reimbursement

Wellness Program

Professional development & training

Job summary

ISN is seeking a Business Development Associate to join its Customer Service team in Dallas. You will help clients via phone, chat and email, build relationships, and support sales initiatives as you grow into B2B sales opportunities.

The role offers training and development with a clear path from customer service to client development within 12–24 months, and requires in-office presence multiple days per week.

Qualifications

• Bachelor’s degree from an accredited university or equivalent work experience.
• Interest in moving into B2B sales within 12–24 months.
• Willing to work in the office at least 3 days per week.
• Authorized to work in the U.S. without visa sponsorship now or in the future.

Responsibilities

• Assist customers via phone, chat and email.
• Handle inbound client inquiries and provide proactive customer support.
• Troubleshoot platform, account, and compliance-related issues.
• Build trust and strong working relationships with clients.
• Collaborate with internal teams on customer retention and engagement efforts.
• Support sales and marketing initiatives as you develop within the role.

Skills

Customer service mindset

Strong communication

Problem solving

Education

Bachelor’s degree or equivalent

Job description

ISN is seeking a Business Development Associate to join its Customer Service team in Dallas. You will help clients via phone, chat and email, build relationships, and support sales initiatives as you grow into B2B sales opportunities.

The role offers training and development with a clear path from customer service to client development within 12–24 months, and requires in-office presence multiple days per week.