Client Partner - Process Manufacturing

LTM; Dallas (TX); On-site; USD 160,000 - 190,000; Full time

Benefits offered by this job

Comprehensive Medical Plan

Disability Coverage

401(k) Plan with Company match

Life Insurance

Paid parental leave

Job summary

LTM is seeking a Strategic Account Director to manage a portfolio in Process-Manufacturing. The role focuses on growth, senior relationships, and overall performance of large Fortune accounts.

You will lead a cross-geography team, upsell within accounts, and ensure client satisfaction with multi-industry transformation initiatives. A strong track record in outsourcing and consulting is expected.

Qualifications

• 10+ years managing and growing Fortune accounts.
• Established CXO and senior executive connections.
• Proven ability to design digital transformation propositions for clients.
• Willingness to travel within the US and abroad.

Responsibilities

• Plans accounts strategy for long-term profitable growth and position LTM as a thought partner and business leader within the account.
• Leverage domain knowledge to understand client business goals and design transformation propositions.
• Builds and manages relationships across client levels, including C-level executives.
• Creates opportunities to position LTM assets and drives wins by prioritizing opportunities.
• Delivers long-term strategy and leads the Account Team to meet objectives.

Skills

Fortune account management

CXO relationship building

Digital transformation

Global collaboration

P&L management

Upselling within accounts

Job description

Title of Role: Strategic Account Director

Reporting to: AVP, Manufacturing

LTM is seeking a high-energy, self-motivated professional with sound business insight and growth instincts to manage a portfolio of accounts in Process-Manufacturing Unit. The Strategic Account Director is accountable for growth, relationship strength and overall performance of the large Fortune account/s. This role will be responsible for growing and expanding senior level client relationships, upselling within the account, managing teams across multiple geographies, customer satisfaction and the overall client relationship.

About LTM's Manufacturing Practice:

LTM’s strong domain and technology capabilities, focused sub-industry offerings, and a strong partner ecosystem, enable true end-to-end transformation, help Manufacturing customers modernize their core, reimagine their go-to-market models, adopt cloud, leverage data and insights, and better engage with their customers through insightful analytics, personalized marketing, and tailored experiences. We enable to accelerate digital transformation and reimagine their business and technology models.

Key Responsibilities:

• Plans accounts strategy for long-term profitable growth and position LTM as a thought partner and business leader within the account.
• Leverage strong domain knowledge of the industry to understand customer’s business aspirations and challenges and design comprehensive transformation propositions.
• Builds and manages relationships across various levels in the client organization, particularly in the C-level/executive management level
• Creates opportunities to position LTM credentials, assets and value to the client and qualifies, prioritizes and assigns opportunities to deliver the highest percentage of wins
• Delivers long term strategy and goals at the BU/Corporate level; leads and manages the Account Team to ensure attainment common objectives

Role/Skills Requirements:

• 10+ years of experience managing and growing key Fortune accounts
• Established connections with CXO‘s and senior executives
• Digital enabled business transformation is your playground - you can visualize, and design transformational solutions based on customer business goals, new business models and disruptive digital technologies.
• Proven experience in managing and connecting global multi-disciplinary teams, partners and alliances across engagement life cycles.
• Sound operational capabilities especially around P&L and account management
• Proven track record in exposure to outsourcing deals and consulting projects and scaling business in managed portfolio; this includes a sound understanding of emerging trends and new business models affecting the client segment
• Strong capability in responding to proposal request with an eye for innovative solutioning and newer business/commercial models
• A positive, results oriented style – must have a “change agent” attitude – challenging convention and pushing us and our business towards new opportunities, approaches, ideas, perspectives, etc.
• Must be willing to travel within the US and abroad when required.

Education

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTM is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Pay Range:

Base Salary :$160,000 per annum to $190,000 per annum; Full-time; Mid-Senior level plus.

In addition, we offer a bonus which is dependent on achievement of targets by the role holder as well as the organization.

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training.

Benefits/perks listed below may vary depending on the nature of your employment with LTM:

Benefits and Perks:

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Paid Paternity and Maternity Leave

Benefits found in job post

Paid maternity leave, 401(k), Medical insurance, Vision insurance, Dental insurance, Paid paternity leave, Disability insurance, Pension plan