Client Partner (Indianapolis, IN)

Prolifics; Indianapolis (IN); On-site; USD 100,000 - 150,000; Full time

Job summary

A global digital engineering firm in Indianapolis is seeking a Client Partner to drive growth and manage client relationships. Your role will involve strategizing for portfolio growth, maintaining high client satisfaction, and overseeing a significant P&L. Ideal candidates will have over 8 years of IT experience, adept in consultative selling and account management. This is a key opportunity to influence long-term success while working closely with cross-functional teams. Expect to engage with clients regularly and travel as needed.

Qualifications

• Minimum of 8 years’ experience in the IT industry, ideally in client-facing roles.
• Experience managing $8 million client P&L.
• Proven experience in leading account strategy and managing account teams.

Responsibilities

• Manage a portfolio for profitable revenue growth and oversight of P&L.
• Act as a trusted adviser to clients and maintain excellent client satisfaction.
• Build and execute a growth-focused account plan for strategic accounts.

Skills

Client relationship management

Growth strategy

P&L management

Consultative selling

Business acumen

Job description

Prolifics is a global digital engineering and consultancy firm delivering end-to-end technology solutions across data, AI, cloud, and digital transformation. With over 40 years of experience, Prolifics partners with enterprises to modernize legacy systems, implement innovative applications, and drive measurable business outcomes. Through deep partnerships with IBM, Microsoft, and Red Hat, and a global delivery model, Prolifics helps clients remain competitive in an evolving digital landscape.

Role Overview

As a Client Partner, you will play a pivotal role in driving accelerated growth targeting a 2x increase over the next 2-3 years. You will be a key member of Prolifics commercial team, working collaboratively with internal stakeholders, cross-functional teams, and clients to deliver strategic value and foster long-term partnerships.

Primary Responsibilities

• Manages a portfolio that provides an end-to-end client experience, and profitable revenue growth and oversight of corresponding P&L to meet or exceed specified revenue and profitability targets
• Stays current with industry trends, market developments, and technology changes with potential to impact the client’s business
• Acts as a trusted adviser to clients, builds and leverages C-level account networks, and maintains excellent client satisfaction on behalf of Prolifics
• Formulates winning long-term portfolio growth plans through collaboration with multiple Prolifics stakeholders (service lines, innovation teams, partners, business teams)
• Build and execute a growth-focused account plan for strategic accounts aligned to client business and strategy, both long and short term
• Responsible for identifying leads and pipeline generation, including accurate forecasting and reporting.
• Bring in customer knowledge to ensure Sales understand the client strategic direction and offering value proposition is matched to client strategic direction.

What We’re Looking For

• Experience managing $8 million client P&L, including reporting and metric assessment
• Minimum of 8 years’ experience in the IT industry, ideally in client-facing roles within complex enterprise environments
• Strong business acumen, capable of translating client objectives into IT-enabled outcomes across data analytics, AI, testing automation, ERP and systems integration
• Skilled in identifying and driving growth opportunities through consultative selling, upselling, and cross-selling
• Willingness to travel and be onsite with clients regularly
• Proven experience in leading account strategy, managing virtual account teams, and ensuring delivery excellence and customer satisfaction over multi-year engagements

We are not able to offer employment sponsorship at this time