Client Partner | Financial Services, Wealth Management

Slalom, LLC; Charlotte (NC); On-site; USD 160,000 - 210,000; Full time

Benefits offered by this job

401(k) match

Health coverage

Parental leave

Well-being reimbursement

Job summary

Slalom is a modern consulting firm focused on strategy, technology and business transformation. This Account Leader role is based in the Charlotte area (commutable from Raleigh) and will represent Slalom’s services to Financial Services accounts.

You will drive revenue growth, oversee engagements, manage 2–10 consultants on-site, and coach teams toward client outcomes while maintaining strong relationships and high satisfaction.

Qualifications

• Minimum 6+ years of account management experience.
• Strong program or project management background.
• Experience with P&L responsibilities and revenue ownership.

Responsibilities

• Maintain and expand Slalom's footprint within assigned Financial Services accounts.
• Partner with clients to influence strategic direction and growth opportunities.
• Drive revenue responsibility of $2-6+M (level dependent).
• Manage 2-10 consultants on-site and oversee engagements from proposal to delivery.
• Ensure client satisfaction and governance of all sold/managed engagements.

Skills

Account management

Program management

P&L responsibilities

Negotiation / conflict resolution

Job description

Who You'll Work With

Slalom is a modern consulting firm passionate about strategy, technology, and business transformation. We redefine what's possible and create what's next. At Slalom, personal connection meets global scale. We build deep relationships with our clients in 40 cities around the world while sharing insights across markets to bring the full breadth of Slalom's expertise to every engagement. We also nurture strong partnerships with over 300 leading technology providers, including Amazon Web Services, Google Cloud, Microsoft, Salesforce, and Tableau.

The Account Leader is in charge of Financial Services accounts in the Charlotte area. The main responsibilities are focused on representing all of Slalom's services at the assigned account(s), helping set strategic direction, delivering solutions, leading/coaching teams, driving sales, and helping with account management. This is not a fully remote position. To be considered for this position, candidates must live within a commutable distance of our Charlotte or Raleigh locations. We are hiring at the Sr Principal or Director level.

What You'll Do:

• Maintain and build Slalom's footprint within your assigned account(s) across the financial services industry
• Partner with your client(s) to help influence strategic direction and identify ways Slalom can come in to help them achieve business objectives
• Drive revenue responsibility of $2-6+M (dependent on level)
• Maintain a utilization target of 40-60% (dependent on level)
• Identify opportunities for growth/maturation of Slalom Offerings, and set the direction for that growth
• Provide oversight and governance of all sold/managed engagements
• Drive business development with the proper information (creation of SOW), tools, and subject matter expertise to sell engagements within the offering
• Maintain awareness of industry best practices and business levers for a particular client list, and understand how Slalom Practice Areas interact
• Oversee project quality assurance
• Assign tasks when resources are between projects
• Facilitate client satisfaction surveys (where applicable)
• Manage project teams ranging from 2-10 consultants on-site
• Responsible for staffing and utilization of team

About You:

• Minimum 6+ years of account management experience
• Program/project management experience
• Previous P&L responsibilities
• Excellent negotiation, conflict management, problem-solving, and decision-making skills

About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.

What sets us apart?

We believe work should be challenging and fulfilling, not perfect, but possible. That's why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include:

• meaningful time off and paid holidays
• parental leave
• 401(k) with a match
• a range of choices for highly subsidized health, dental, & vision coverage
• adoption and fertility assistance
• short/long-term disability
• yearly $350 reimbursement account for any well-being-related expenses
• discounted home, auto, and pet insurance

Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges:

The targeted base salary pay range for Sr Principal is $160,000 to $190,000, the targeted base salary pay range for Director is $180,000 to $210,000. In addition, individuals may be eligible for an annual discretionary bonus.

Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. We are committed to pay transparency and compliance with applicable laws.

If you have questions or concerns about the pay range or other compensation information in this posting, please contact us: [e-mail]. Please note this recipient is not a notice to support recruitment inquiries beyond this purpose.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact [e-mail] if you require accommodations during the interview process.