Client Partner - Financial Services

Slalom; Charlotte (NC); On-site; USD 160,000 - 220,000; Full time

Benefits offered by this job

Meaningful time off

401(k) matching

Health, dental, and vision coverage

Paid holidays

Short/long-term disability

Well-being reimbursement

Job summary

Slalom is looking for an Account Leader for Financial Services in Charlotte, responsible for managing client relationships, driving strategic direction, and delivering solutions. Candidates should have at least 6 years of account management experience and solid negotiation skills.

The role is critical in maintaining Slalom’s presence within the financial services industry and includes benefits like health coverage, 401(k) matching, and a competitive salary range.

Qualifications

• Minimum 6+ years of account management experience.
• Previous P&L responsibilities.
• Excellent negotiation, conflict management, and decision-making skills.

Responsibilities

• Maintain and build Slalom’s footprint within assigned accounts.
• Drive revenue responsibility of $2-6+M.
• Oversee project quality assurance.

Skills

Account management

Program/project management

Negotiation

Conflict management

Problem-solving

Decision-making

Job description

Slalom is a modern consulting firm passionate about strategy, technology, and business transformation. We redefine what's possible and create what's next.

At Slalom, personal connection meets global scale. We build deep relationships with our clients in 40 cities around the world while sharing insights across markets to bring the full breadth of Slalom's expertise to every engagement. We also nurture strong partnerships with over 300 leading technology providers, including Amazon Web Services, Google Cloud, Microsoft, Salesforce, and Tableau.

The Account Leader is in charge of Financial Services accounts in the Charlotte area. The main responsibilities are focused on representing all of Slalom’s services at the assigned account(s), helping set strategic direction, delivering solutions, leading/coaching teams, driving sales, and helping with account management.

This is not a fully remote position. To be considered for this position, candidates must live within a commutable distance of our Charlotte or Raleigh locations. We are hiring at the Sr Principal or Director level.

What You’ll Do:

• Maintain and build Slalom’s footprint within your assigned account(s) across the financial services industry
• Partner with your client(s) to help influence strategic direction and identify ways Slalom can come in to help them achieve business objectives
• Drive revenue responsibility of $2-6+M (dependent on level)
• Maintain a utilization target of 40-60% (dependent on level)
• Identify opportunities for growth/maturation of Slalom Offerings, and set the direction for that growth
• Provide oversight and governance of all sold/managed engagements
• Drive business development with the proper information (creation of SOW), tools, and subject matter expertise to sell engagements within the offering
• Maintain awareness of industry best practices and business levers for a particular client list, and understand how Slalom Practice Areas interact
• Oversee project quality assurance
• Assign tasks when resources are between projects
• Facilitate client satisfaction surveys (where applicable)
• Manage project teams ranging from 2-10 consultants on-site
• Responsible for staffing and utilization of team

About You:

• Minimum 6+ years of account management experience
• Program/project management experience
• Previous P&L responsibilities
• Excellent negotiation, conflict management, problem-solving, and decision-making skills

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom hires at the following levels and targeted base pay salary ranges: The targeted base salary pay range for Sr Principal is $160,000 to $190,000, the targeted base salary pay range for Director is $180,000 to $220,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us: [e-mail]. Please note, this recipient is not a to support recruitment inquiries beyond this purpose.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of this selection process. Please advise the talent acquisition team or contact [e-mail] if you require accommodations during the interview process.