Client Partner - Travel & Hospitsality

Slalom Build; Miami, Northern (FL, KY); Hybrid; USD 156,000 - 260,000; Full time

Benefits offered by this job

401(k) with match

Health coverage

Dental coverage

Vision coverage

Parental leave

Disability insurance

Well-being stipend

Discounted insurance

Job summary

Slalom is seeking a Senior Director in Florida to lead and grow strategic client relationships within our Travel & Hospitality practice. You will set account strategy, lead cross-functional teams, drive sales and delivery excellence, and shape innovative solutions for high-opportunity clients.

You will mentor delivery teams, collaborate with partners, and expand Slalom’s presence across Technology accounts, delivering meaningful business outcomes while maintaining an executive-level client focus.

Qualifications

• 10+ years of experience leading and growing client accounts within a consulting or IT services environment.
• Proven success managing and expanding large accounts or portfolios.
• Experience building and executing account plans in partnership with sales and delivery leaders.
• Strong background in contract negotiation, including NDAs, MSAs, and SOWs.
• Executive presence with exceptional communication, storytelling, and relationship-building skills.

Responsibilities

• Grow and manage a multi-million dollar portfolio across Travel & Hospitality clients.
• Build and deepen executive-level client relationships while driving long-term account growth.
• Develop and execute account strategies across existing and new clients.
• Lead proposals, pursuits, negotiations, and deal execution with cross-functional teams.
• Shape and oversee outcome-based solutions addressing client challenges and opportunities.
• Lead complex engagements and transformational programs with delivery teams.

Skills

Client account leadership

Executive presence

Sales & delivery alignment

Mentoring teams

Strategic account planning

Negotiation

Tools

NDAs

MSAs

SOWs

Job description

Note: Hybrid role. 3 days per week onsite is expected.

Who You’ll Work With

You’ll join Slalom’s Florida team as part of our Travel & Hospitality practice, partnering closely with clients to shape strategy, drive transformation, and deliver meaningful business outcomes. You’ll collaborate with cross-functional Slalom teams, including Client Partners, Sales Executives, alliance partners and practitioners across technology and business consulting disciplines, to build and grow lasting client relationships.

In this role, you’ll work alongside leaders and delivery teams to bring innovative solutions to market, solve complex business challenges, and expand Slalom’s presence across Technology accounts. You’ll also play a key role in mentoring teams, fostering collaboration, and contributing to the continued growth of the practice.

What You’ll Do

A Client Partner builds close relationships with a portfolio of clients by engaging and understanding their strategic priorities and business objectives. The main responsibilities are focused on representing Slalom’s consulting and technology services, setting account strategy, delivering solutions, leading teams, driving sales, and growing a meaningful portfolio in a high-opportunity market.

• Grow and manage a $5-10M+ portfolio across Travel & Hospitality clients
• Build and deepen executive-level client relationships while driving long-term account growth
• Develop and execute account strategies across existing and new clients
• Lead proposals, pursuits, negotiations, and deal execution in partnership with cross-functional teams
• Shape and oversee outcome-based solutions that address client challenges and create new opportunities
• Lead and contribute to complex engagements and transformational programs
• Orchestrate and coach pursuit and delivery teams through collaboration and mentorship
• Partner across Slalom practices and alliance ecosystems to drive pipeline and revenue growth
• Maintain strong industry awareness and apply Technology industry expertise to client engagements
• Work with delivery teams and capability leaders to ensure successful delivery of client engagements
• Serve as coach and mentor formally and informally to Slalom consultants

What You’ll Bring

• 10+ years of experience leading and growing client accounts within a consulting or IT services environment
• Proven success managing and expanding large accounts or portfolios
• Experience building and executing account plans in partnership with sales and delivery leaders
• Strong background in contract negotiation, including NDAs, MSAs, and SOWs
• Executive presence with exceptional communication, storytelling, and relationship-building skills
• Experience leading teams across the full project lifecycle, including delivery oversight and consultant performance management
• Technology industry expertise, with an established Georgia and/or Alabama network preferred
• Ability to shape and sell solutions across areas such as AI, M&A integrations, transformation, cloud, or data & analytics
• Experience working within partner-led or alliance-driven sales motions
• Strong problem-solving, conflict management, and decision-making capabilities
• A hands-on, collaborative leadership style with a track record of driving outcomes across complex engagements

About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.

What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for a Senior Director is $200.00,000 to $260,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: [e-mail]. Please note, this recipient is not able to support recruitment inquiries beyond this purpose.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact [e-mail] if you require accommodations during the interview process.

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