Client Partner - Consumer & Retail Industries

Stellar Consulting Solutions, LLC; Atlanta (GA); Presencial; USD 140.000 - 190.000; Jornada completa

Descripción de la vacante

Stellar Consulting Solutions, LLC in Atlanta, GA is seeking an Associate Director or Director to lead client relationships within strategic accounts on a mostly onsite model (4 days/week). You will own day-to-day operations, drive renewals and expansions, and partner with the Client Partner to ensure delivery excellence.

You will manage a $15M+ client P&L, develop growth opportunities, and mentor teams while aligning with senior stakeholders to shape account strategy and outcomes.

Formación

• Must have strong communication and leadership abilities.
• Experience managing client relationships in IT services/consulting is essential.
• Proven ability to drive account growth and renewal strategies.
• Demonstrated P&L oversight and financial accountability.

Responsabilidades

• Build and maintain trusted relationships with key client stakeholders
• Develop a deep understanding of client environments, priorities, and challenges
• Partner with clients to define business problems and co-create innovative solutions
• Drive renewals, extensions, and expansion opportunities, including proactive RFPs and bids
• Monitor industry trends relevant to client businesses and introduce forward-looking ideas
• Serve as the primary day-to-day point of contact for assigned clients
• Own backlog growth, including renewals and extensions of existing engagements
• Lead onsite project teams and ensure alignment with client expectations and objectives

Conocimientos

Communication skills

Leadership

Stakeholder management

Client relationships

Educación

Bachelor’s degree (or equivalent)

Descripción del empleo

Level: Associate Director or Director

Location: Atlanta, GA,30309 or be willing to relocate.

Consumer & Retail industry & Food & Beverages Industry Experience Required . Good communication skills are a must.

Work Model: Onsite (4 days a week) / Client-facing

Employment Type: Full-Time

Responsibilities:

You get aligned to 1 or 2 strategic accounts, and you are responsible to build/manage relationships and grow our book of business. Coming from IT services background with either Tier 1 or Tier 2 IT services companies.

Client Relationship Managers (CRMs) are key contributors to the commercial success of IT and Consulting business. In this high visibility role, you will act as a business owner for assigned client accounts, partnering closely with the Client Partner to manage day‑to‑day operations, drive account growth, and ensure delivery excellence. You will be responsible for managing account P&L, expanding existing engagements, identifying new opportunities, and fostering strong, trusted relationships with senior client stakeholders. This role requires strong business acumen, leadership capability, and a proactive, growth‑oriented mindset.

In this role, you will

• Build and maintain trusted relationships with key client stakeholders
• Develop a deep understanding of client environments, priorities, and challenges
• Partner with clients to define business problems and co create innovative solutions
• Drive renewals, extensions, and expansion opportunities, including proactive RFPs and bids
• Monitor industry trends relevant to client businesses and introduce forward looking ideas
• Serve as the primary day‑to‑day point of contact for assigned clients
• Own backlog growth, including renewals and extensions of existing engagements
• Lead onsite project teams and ensure alignment with client expectations and objectives

What you must have to be considered

• Minimum 15 years of experience in a client facing role within a consulting firm or IT professional services / outsourcing environment
• Proven experience managing client P&L of $15M+, including financial reporting and metric analysis
• Bachelor’s degree (or equivalent)
• Strong leadership, communication, and stakeholder management skills

These will help you succeed

• Revenue growth and margin performance
• Client satisfaction and retention
• Employee engagement and retention
• Renewal win rates and overall account profitability