Client Partner / Account Growth & Delivery Manager

Omegahires; Herndon (VA); On-site; USD 110,000 - 150,000; Full time

Job summary

Omega Hires is seeking a Client Partner / Account Growth & Delivery Manager to lead growth and delivery for US technology staffing accounts. You will build trusted relationships with client hiring managers, procurement teams, and MSP/VMS stakeholders, own revenue targets, and guide delivery performance across the full staffing lifecycle.

You will develop account plans, forecast revenue, and collaborate with recruiters to prioritize requisitions, improve candidate quality, and ensure timely

Qualifications

• At least 5 years of experience in the US technology staffing industry.
• Proven ability to grow staffing accounts and meet revenue targets.
• Experience managing full staffing lifecycle from intake to onboarding.
• Strong understanding of US talent market conditions and rates.
• Experience with ATS, CRM, and VMS platforms.

Responsibilities

• Manage and grow existing US technology staffing accounts.
• Build trusted relationships with client hiring managers, procurement teams, and MSP/VMS stakeholders.
• Identify opportunities to expand into new departments and hiring teams.
• Own account revenue, gross-margin, placement, and delivery targets.
• Develop account plans and maintain revenue forecasts.
• Lead client meetings, business reviews, and delivery-performance reviews.
• Gather and qualify staffing requirements including skills, rates, timelines.
• Translate client needs into recruiting and delivery strategies.
• Partner with recruiters to prioritize requisitions and ensure timely submissions.
• Monitor delivery metrics like time to fill, submissions, and placements.
• Resolve delivery challenges and client escalations.
• Support recruiters with market insights and candidate positioning.
• Participate in hands-on recruiting for critical roles.
• Ensure high client satisfaction and account retention.

Skills

Staffing account management

Client relationship building

Delivery management

US talent market

Negotiation

Recruiting tech professionals

Tools

ATS

CRM

VMS

Job description

Client Partner / Account Growth & Delivery Manager

Client Partner / Account Growth & Delivery Manager

Responsibilities

• Manage and grow existing US technology staffing accounts.
• Build trusted relationships with client hiring managers, procurement teams, and MSP/VMS stakeholders.
• Identify opportunities to expand into new departments, hiring teams, projects, and skill categories within assigned accounts.
• Own account revenue, gross-margin, placement, and delivery targets.
• Develop account plans, maintain revenue forecasts, and track opportunities through the staffing sales pipeline.
• Lead client meetings, business reviews, hiring discussions, and delivery-performance reviews.
• Gather and qualify staffing requirements, including technical skills, experience, rates, timelines, and hiring priorities.
• Translate client needs into effective recruiting and delivery strategies.
• Partner with recruiters to prioritize requisitions, improve candidate quality, and ensure timely submissions.
• Monitor delivery metrics, including requisition coverage, submissions, interviews, offers, placements, time to fill, and consultant retention.
• Resolve delivery challenges, client escalations, candidate issues, and consultant performance concerns.
• NegotiatClient Partner / Account Growth & Delivery Manager ## e staffing rates, margins, extensions, and other commercial terms.
• Support recruiters with market insights, candidate positioning, and difficult-to-fill technology requirements.
• Participate in hands‑on recruiting when needed for critical, senior, or specialized positions.
• Ensure a consistently high level of client satisfaction, service quality, and account retention.

Required Qualifications

• At least 5 years of experience in the US technology staffing industry.
• Strong hands‑on experience recruiting technology professionals for US-based clients.
• Demonstrated experience in staffing account management, client partnerships, delivery management, or staffing sales.
• Proven ability to grow existing staffing accounts and achieve revenue or gross‑margin targets.
• Experience managing the full staffing lifecycle, from requirement intake and sourcing through interviews, offers, onboarding, and consultant management.
• Working knowledge of contract, contract‑to‑hire, and direct‑hire staffing models.
• Strong understanding of technology roles, skill sets, market rates, employment types, and US talent‑market conditions.
• Experience working with recruiting teams and taking ownership of staffing delivery performance.
• Ability to interpret and improve delivery metrics such as submission quality, interview ratios, placement ratios, and time to fill.
• Experience with ATS, CRM, and VMS platforms.
• Strong client communication, relationship management, negotiation, and problem‑solving skills.
• Résumé must clearly demonstrate both US technology recruiting/delivery experience and client‑facing account growth or sales responsibility.

Open to Travel (within United States) Yes