Client Partner

Tata Consultancy Services; Marlboro (MA); On-site; USD 152,000 - 231,000; Full time

Job summary

Tata Consultancy Services in the United States seeks an executive Client Partner to own the Retail account, managing customer relationships, growth, governance, and financial performance. The role interfaces with customer executives and TCS leadership to ensure satisfaction while driving expansion and innovation.

The position requires extensive experience in retail, stakeholder management, and proven sales and delivery capabilities to lead strategic initiatives and transformational programs.

Qualifications

• 15+ years of stakeholder management at CXO/SVP level.
• Retail industry experience.
• Deep understanding of retail applications and platforms.
• Proven track record of sales and delivery.

Responsibilities

• Act as the executive owner of the Retail account, managing customer relationships and governance.
• Drive account growth and strategic alignment while ensuring delivery assurance and financial performance.
• Interface between Customer executive leadership and TCS leadership to ensure customer satisfaction and innovative growth.
• Oversee transformation initiatives and provide thought leadership to accelerate business expansion.

Skills

Stakeholder management

Sales experience

Delivery leadership

Thought leadership

Retail industry experience

Retail platforms knowledge

Job description

Job Description

Serve as the executive owner of the Retail account, responsible for customer relationship management, account growth, strategic alignment, governance oversight, delivery assurance, and financial performance. The Client Partner acts as the primary interface between Customer executive leadership and TCS leadership, ensuring high customer satisfaction while driving business expansion and innovation

Serve as the executive owner of the Retail account, responsible for customer relationship management, account growth, strategic alignment, governance oversight, delivery assurance, and financial performance. The Client Partner acts as the primary interface between Customer executive leadership and TCS leadership, ensuring high customer satisfaction while driving business expansion and innovation

Qualifications

• 15+ Years of experience stakeholder management – CXO, SVP level, delivery track record, Thought leadership, transformation
• Retail Industry experience
• Deep understanding of retail applications and platforms
• Proven track record of sales and delivery
• Salary Range: 151900-231400 a year