Client Operations & Scheduling Lead

Alliedbarton Security Services; Union City (CA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision, basic life, A

401(k)

Eight paid holidays, five sick days, &

Vacation accrual

Job summary

Allied Universal® is seeking a Client Operations Support Manager to lead the day-to-day administrative operations at the account level, covering invoicing, scheduling, client relations, event management, compliance, and onboarding documentation.

In partnership with branch leadership and HR, you will maintain systems, safeguard personnel files, manage procurement, and drive metrics to meet contractual and financial goals.

Qualifications

• Must have high school diploma or equivalent.
• Experience leading a team and coordinating administrative tasks.
• Strong communication and collaboration with stakeholders.
• Proven ability to influence and engage key stakeholders.
• Proficient with Microsoft Office and Google Workspace.

Responsibilities

• Maintain schedules and staffing plans to ensure security workforce readiness.
• Oversee event management and quality assurance for staff performance.
• Participate in recruitment, interviewing, and training processes.
• Protect personnel information and ensure proper record keeping.
• Maintain onsite inventory of critical supplies and equipment.
• Assign personnel to schedules matching competencies and optimizing utilization.
• Oversee procurement orders and cost-reduction initiatives.
• Ensure timely submission of 90‑day event calendars.
• Back up Scheduling in ABI to ensure coverage at all times.
• Follow timekeeping policies and conduct weekly audits.

Skills

Team leadership

Administrative experience

Communication skills

Problem-solving

Organizational skills

Attention to detail

Microsoft Office/Google Workspace

Education

High school diploma or equivalent

Bachelor’s degree in protective service, business, or related field

Associate’s degree (60 credits) in criminal justice

Tools

ABI/WinTeam

Job description

Allied Universal® is seeking a Client Operations Support Manager to lead the day-to-day administrative operations at the account level, covering invoicing, scheduling, client relations, event management, compliance, and onboarding documentation.

In partnership with branch leadership and HR, you will maintain systems, safeguard personnel files, manage procurement, and drive metrics to meet contractual and financial goals.