Client Operations & Scheduling Coordinator

ADT; Sarasota (FL); On-site; USD 25,000 - 39,000; Full time

Job summary

ADT is seeking a field support professional to handle installation, service, and customer service tasks within a Consumer Small Business office. The role includes backlog management, scheduling, permit handling, and updating customer records.

The ideal candidate has a high school diploma and up to six months of experience, with basic Word/Excel skills and the ability to multitask in a fast-paced environment. Excellent communication with customers is essential.

Qualifications

• High School diploma or equivalent.
• Preferred six months of experience.
• Basic computer knowledge in Word, Excel, and typing.
• Ability to handle multiple tasks.

Responsibilities

• Install, service, and customer work assigned by management.
• Manage install backlog and schedule gaps.
• Handle permits and paperwork as needed.
• Update customer accounts and respond to calls/emails.
• Coordinate with vendors and assist with credits or cancellations.

Skills

Multitasking

Typing

Computer literacy

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

ADT is seeking a field support professional to handle installation, service, and customer service tasks within a Consumer Small Business office. The role includes backlog management, scheduling, permit handling, and updating customer records.

The ideal candidate has a high school diploma and up to six months of experience, with basic Word/Excel skills and the ability to multitask in a fast-paced environment. Excellent communication with customers is essential.