Client Operations & Partnerships Specialist

Home Depot; Honolulu (HI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Fully paid health care

Generous PTO

401(k) contributions

Employee stock ownership

Onsite gym

Job summary

RTS Carrier Services, a Shamrock brand, is a leading provider of fuel and maintenance savings programs for trucking companies. Our customers have access to exclusive discounts on diesel fuel, tires, preventative maintenance, lodging and more.

This role involves reviewing opportunities, processing applications, setting up accounts with external partners, and supporting sales and business development. You will report to the Client Operations Team Lead and work closely with Carrier Services

Qualifications

• Strong customer relations ability with analytical and technical skills.
• Detail oriented with critical thinking to identify larger issues.
• Computer literate in Microsoft Office; basic PC knowledge.
• Data entry skills and experience.
• Effective verbal, written and interpersonal communication skills.
• Demonstrated organizational and prioritization skills.
• Ability to work in a team environment.

Responsibilities

• Understand and perform all processes from lead generation to closing new accounts.
• Review opportunities from the sales team to minimize risk.
• Process client applications by reviewing documentation and noting in the sales platform.
• Communicate with external partners to process account setups.
• Coordinate with Carrier Services Operations Teams for account flow.
• Evaluate customer submissions, determine issues, and facilitate solutions.
• Answer product and service questions from the sales team and channel partners.
• Maintain records in the sales platform for accuracy.
• Provide support for sales and business development efforts.
• Report to the Client Operations Team Lead.

Skills

Customer relations

Analytical skills

Technical skills

Data entry

Verbal communication

Written communication

Team player

Job description

RTS Carrier Services, a Shamrock brand, is a leading provider of fuel and maintenance savings programs for trucking companies. Our customers have access to exclusive discounts on diesel fuel, tires, preventative maintenance, lodging and more.

This role involves reviewing opportunities, processing applications, setting up accounts with external partners, and supporting sales and business development. You will report to the Client Operations Team Lead and work closely with Carrier Services