Client Operations Lead for Event Services

Allied Universal; Union City (CA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Eight paid holidays

Job summary

Allied Universal is hiring a Client Operations Support Manager to oversee the day-to-day administrative functions at the account level, including invoicing, scheduling, and client relations. The role partners with branch leadership to ensure compliance and meet financial goals, while safeguarding records and managing procurement.

The position emphasizes collaboration with HR and recruiting teams, plus event management and staffing optimization.

Qualifications

• High school diploma or equivalent (from qualifications)
• 1+ year administrative/ HR onboarding experience
• Experience in dynamic administrative environments
• Strong organizational and communication skills

Responsibilities

• Maintain day-to-day account-level administrative functions including invoicing, scheduling, and client relations
• Oversee event management and ensure contractual compliance and financial goals
• Lead recruitment, interviewing, and training processes with Hiring Specialist and Recruiting team
• Safeguard personnel/licensing files and manage uniform/equipment procurement
• Maintain onsite inventory of critical supplies and ensure timely procurement
• Prepare and manage 90 Day event calendar and staffing schedules
• Enforce timekeeping policies and conduct weekly audits
• Conduct disciplinary actions with HR collaboration
• Support scheduling in ABI to ensure adequate coverage
• Provide cost reduction recommendations to management

Skills

Team leadership

Administrative support

Scheduling

Invoicing

Client relations

Tools

Microsoft Office

Google Workspace

Job description

Allied Universal is hiring a Client Operations Support Manager to oversee the day-to-day administrative functions at the account level, including invoicing, scheduling, and client relations. The role partners with branch leadership to ensure compliance and meet financial goals, while safeguarding records and managing procurement.

The position emphasizes collaboration with HR and recruiting teams, plus event management and staffing optimization.