Client Onboarding Specialist

BBH Burrell Behavioral Health; United States; On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Health benefits package

Paid time off

Mileage reimbursement

Top-notch training

Career mobility

Supportive work culture

Job summary

BBH Burrell Behavioral Health is seeking a Client Onboarding Representative in Springfield, MO. You will welcome and guide clients, manage essential administrative tasks, verify insurance, and schedule initial assessments to ensure a smooth first visit.

The role requires strong communication, organization, and data entry skills, with a focus on accuracy and patient-centered service within a healthcare setting.

Qualifications

• High school diploma or equivalent required.
• Experience in medical customer service required.
• Experience in medical appointment coordination required.

Responsibilities

• Process first-time client service requests.
• Ensure completion of access tasks before client visits.
• Conduct client screening and scheduling of assessments.
• Obtain signatures and photos of documents as needed.
• Perform insurance verification.
• Send welcome information to clients after visits.

Skills

Communication skills

Organizational skills

Typing speed

Data entry

Phone etiquette

interpersonal skills

Education

High school diploma

Tools

Typing

Office software

Job description

BBH Burrell Behavioral Health is seeking a Client Onboarding Representative in Springfield, MO. You will welcome and guide clients, manage essential administrative tasks, verify insurance, and schedule initial assessments to ensure a smooth first visit.

The role requires strong communication, organization, and data entry skills, with a focus on accuracy and patient-centered service within a healthcare setting.