Client Onboarding & Implementation Expert

Socket.dev; Augusta (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Belong

Best-in-class benefits

Mental health & well-being

Giving back & community impact

Volunteer time off

Job summary

ADP is hiring a Client Onboarding Specialist to manage onboarding and implement ADP's payroll and HR solutions for mid-sized clients. You will build relationships, learn client needs, analyze existing processes, and guide clients to the best ADP solutions for their business.

In this role, you will be comfortable in a metrics-driven environment, communicate clearly with clients, and partner with internal teams to ensure successful implementations and long-term client satisfaction.

Qualifications

• College degree is nice but not required.
• Military Experience is valued as alternate experience.
• Bilingual English/Spanish preferred.

Responsibilities

• Onboard Clients. Create onboarding experiences for each product or service implementation.
• Implement ADP Technologies by analyzing client systems and business processes.
• Partner Internally with sales and customer service teams on client projects.
• Multi-Task by handling multiple time-sensitive projects and communicating updates.
• Organize daily schedules to manage high volume of inbound calls.

Skills

Basic project management skills

Overtime availability

Bilingual English/Spanish preferred

Education

High School Diploma

Job description

ADP is hiring a Client Onboarding Specialist to manage onboarding and implement ADP's payroll and HR solutions for mid-sized clients. You will build relationships, learn client needs, analyze existing processes, and guide clients to the best ADP solutions for their business.

In this role, you will be comfortable in a metrics-driven environment, communicate clearly with clients, and partner with internal teams to ensure successful implementations and long-term client satisfaction.