Client Onboarding & Experience Specialist

Serenity Healthcare; Colorado Springs (CO); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

90% employer-paid medical, dental, and vision insurance

401(k) retirement plan

10 PTO days + 10 paid holidays

Opportunities for career growth

Job summary

A compassionate healthcare provider in Colorado Springs is seeking a Client Intake Coordinator. In this role, you will be the first point of contact for clients, guiding them through their onboarding journey. The ideal candidate will have 2+ years of customer service experience and strong communication skills. This position offers competitive pay of $22/hour, benefits including medical insurance and a 401(k) plan, and opportunities for career growth within a supportive, welcoming environment.

Qualifications

• 2+ years of experience in customer-facing roles.
• Strong communication skills with the ability to build rapport quickly.
• Detail-oriented with excellent organizational habits.

Responsibilities

• Serve as the primary point of contact for clients.
• Gather and document important client details.
• Respond to client inquiries about services.

Skills

Customer service

Communication skills

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Some college experience

Job description

A compassionate healthcare provider in Colorado Springs is seeking a Client Intake Coordinator. In this role, you will be the first point of contact for clients, guiding them through their onboarding journey. The ideal candidate will have 2+ years of customer service experience and strong communication skills. This position offers competitive pay of $22/hour, benefits including medical insurance and a 401(k) plan, and opportunities for career growth within a supportive, welcoming environment.