Client Onboarding & Enrollment Associate I

PPLSI; Ada (OK); On-site; USD 36,000 - 52,000; Full time

Job summary

PPLSI in Ada, OK seeks an Enrollment and Onboarding Specialist I to manage the initial relationship and onboarding for new employee benefit group accounts using electronic enrollment.

Under moderate supervision, this role emphasizes reliability, deadlines, teamwork, and strong communication to support a seamless onboarding experience and coordination with shared services and account management teams. Growth potential toward higher levels exists with demonstrated performance.

Qualifications

• Knowledgeable in Word, Excel, and PowerPoint.
• 0-1+ years prior experience working in customer service.
• Good typing and 10-key skills required.
• Excellent listening, negotiation, and presentation abilities.
• Strong written and verbal communication.

Responsibilities

• Complete tactile tasks and assigned work duties that help drive the success of the organization.
• Demonstrate strong teamwork and collaboration with internal and external stakeholders, ensuring timely project completion and meeting deadlines.
• Support electronic enrollment processes for client groups.
• Manage communications via phone, email, and meetings with stakeholders.
• Assist with transition to the appropriate Account Management team.

Skills

Word

Excel

PowerPoint

Education

High school diploma or equivalent

Job description

PPLSI in Ada, OK seeks an Enrollment and Onboarding Specialist I to manage the initial relationship and onboarding for new employee benefit group accounts using electronic enrollment.

Under moderate supervision, this role emphasizes reliability, deadlines, teamwork, and strong communication to support a seamless onboarding experience and coordination with shared services and account management teams. Growth potential toward higher levels exists with demonstrated performance.