Client Onboarding & Enablement Specialist

Aderant Holdings, Inc.; Atlanta (GA); On-site; USD 75,000 - 110,000; Full time

Job summary

Aderant Holdings, Inc. is seeking a proactive onboarding professional to lead structured client onboarding using the MAP to Success framework. You will ensure goals are documented and adoption milestones are tracked.

You will route VoC signals to the VoC & Onboarding Manager, create enablement content from field experience, and coordinate with the GTM Manager to keep onboarding aligned with project timelines.

Qualifications

• Deliver structured, goal-anchored client onboarding using MAP to Success.
• Monitor adoption milestones in real time and flag clients lagging behind the MAP timeline.
• Route VoC signals to the VoC & Onboarding Manager.
• Create client-facing enablement content from onboarding experiences and GTM.
• Coordinate with the GTM Manager to keep onboarding aligned with GTM timelines.

Responsibilities

• Deliver structured, goal-anchored client onboarding using the MAP to Success framework.
• Monitor adoption milestones in real time and flag clients lagging behind the MAP timeline.
• Route VoC signals collected during onboarding to the VoC & Onboarding Manager.
• Create client-facing enablement content based on real onboarding experiences and GTM.
• Carry dotted-line accountability to the GTM Manager, ensuring onboarding delivery stays aligned with GTM phase timelines.

Job description

Aderant Holdings, Inc. is seeking a proactive onboarding professional to lead structured client onboarding using the MAP to Success framework. You will ensure goals are documented and adoption milestones are tracked.

You will route VoC signals to the VoC & Onboarding Manager, create enablement content from field experience, and coordinate with the GTM Manager to keep onboarding aligned with project timelines.