Client Onboarding & Admin Coordinator

Farah & Farah Personal Injury Lawyers; Jacksonville (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401k matching

Health, dental, and vision insurance

Life insurance

Paid time off

Health savings account

Referral program

Job summary

Farah & Farah is seeking a Care Coordinator to support clients and coordinate the administrative side of casework. You will organize documentation, maintain accurate records, and ensure onboarding information is complete.

Key duties include managing confidential files, verifying documents, assembling client packets, handling the firm’s daily email, and following up on inquiries with clients and the team. Strong organization and professional communication are essential.

Qualifications

• Experience in administrative support preferred.
• Ability to handle confidential information with discretion.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Maintain confidential client records with accuracy and integrity.
• Verify client documentation and resolve discrepancies.
• Assemble client packets for onboarding and outreach.
• Manage the firm's daily email inbox and route inquiries as needed.
• Ensure timely follow-up on case inquiries and client requests.
• Communicate professionally with clients, team members, and outside contacts.
• Provide general administrative support to daily office operations.
• Stock and maintain break room supplies.

Skills

Administrative experience

Confidentiality

Communication skills

Organizational skills

Multitasking

Tools

Microsoft Office

Job description

Farah & Farah is seeking a Care Coordinator to support clients and coordinate the administrative side of casework. You will organize documentation, maintain accurate records, and ensure onboarding information is complete.

Key duties include managing confidential files, verifying documents, assembling client packets, handling the firm’s daily email, and following up on inquiries with clients and the team. Strong organization and professional communication are essential.