Client Manager, Site Design (Remote/Hybrid) Growth Leader

Olsson Associates; Oklahoma City (OK); Hybrid; USD 110.000 - 160.000; Vollzeit

Zusammenfassung

Olsson is seeking a Client Manager for Site Design to serve as the primary client contact, overseeing service delivery and building strong client relationships. The role supports growth through understanding client business needs and coordinating with project teams to ensure high-quality solutions.

The position offers flexible work options, including remote and hybrid arrangements, and may require travel for site visits and client meetings.

Qualifikationen

• Bachelor’s degree in engineering or a related area is preferred.
• A minimum of eight years of client experience with increasing responsibility.

Aufgaben

• Manages a key client account within the team or across multiple teams by serving as the main point of contact and working closely with project managers to lead project execution plans.
• Develops a deep understanding of the client’s business, as well as the industry, to present growth strategies, identify new opportunities, and cross-sell services to the client.
• Creates communication plans unique to the client to ensure communication needs are satisfied by providing regular updates and reports to the client on the status of their projects.
• May focus on a specific client targeted for growth opportunities for the team by executing a growth plan for the client and cross-selling services.
• Leads efforts, in conjunction with the team leader and/or group leader(s), to secure repeat client work by focusing on exceptional client service.
• Manages client expectations and negotiates outcomes.
• Coordinates with internal leaders to address client concerns or conflicts and takes client feedback into consideration when making decisions.

Kenntnisse

Strong communication

Teamwork

Ausbildung

Bachelor’s degree in engineering

Jobbeschreibung

Olsson is seeking a Client Manager for Site Design to serve as the primary client contact, overseeing service delivery and building strong client relationships. The role supports growth through understanding client business needs and coordinating with project teams to ensure high-quality solutions.

The position offers flexible work options, including remote and hybrid arrangements, and may require travel for site visits and client meetings.