Strategic Site Design Client Manager – Hybrid

Olsson; Austin (TX); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

401(k) match

Career development paths

Flexible work arrangements

Wellness program

Performance bonus

Job summary

Olsson is seeking a Client Manager to serve as the primary contact for key clients, guiding project execution and building strong relationships. You will understand client needs, identify growth opportunities, and coordinate with project teams to deliver high-quality engineering and design solutions.

The role emphasizes client service, cross-selling potential, and collaboration across divisions, with flexible remote/hybrid options in a site-design context.

Qualifications

• Bachelor’s degree in engineering or related field.
• Minimum eight years of client experience with increasing responsibility.
• Excellent communication and relationship-building skills.
• Ability to lead cross-functional teams and manage client expectations.

Responsibilities

• Serve as main client contact and coordinate with project managers to guide project execution.
• Develop deep understanding of client business to identify growth opportunities.
• Create client communication plans and provide regular updates.
• Lead growth initiatives and cross-sell services to the client.
• Manage client expectations and negotiate outcomes.
• Coordinate with internal leaders to address concerns and feedback.

Skills

Strong communication skills

Ownership mindset

Team collaboration

Client management experience

Education

Bachelor’s degree in engineering or related area

Job description

Olsson is seeking a Client Manager to serve as the primary contact for key clients, guiding project execution and building strong relationships. You will understand client needs, identify growth opportunities, and coordinate with project teams to deliver high-quality engineering and design solutions.

The role emphasizes client service, cross-selling potential, and collaboration across divisions, with flexible remote/hybrid options in a site-design context.