Client Liaison & Operations Coordinator

Buckeye Corrugated, Inc.; City of Syracuse (NY); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical & Dental Benefits

Vision Insurance

Life Insurance

401(k) Plan

Paid Time Off

Employee Stock Ownership

Job summary

Buckeye Corrugated, Inc. in Syracuse, NY is seeking a Customer Service Representative to manage, communicate, and monitor projects and orders. You will be the liaison between the sales team and clients, supporting Creative Services, Procurement, Manufacturing, and Logistics to meet client and company goals.

This full-time office role emphasizes planning, teamwork, and accurate order processing, with duties ranging from quotes and PO processing to data management and cross-functional coordination.

Qualifications

• Bachelor’s degree preferred.
• 2+ years of experience in the corrugated packing and/or POP display manufacturing industries preferred.
• Knowledge of structural/graphic arts, lithographic printing, pre-press and fabrication is a plus.
• Proficiency in Amtech, Microsoft Office and Outlook.

Responsibilities

• Estimating and providing quotes to customers.
• Processing and verifying purchase orders.
• Maintaining and updating customer data.
• Monitoring production processes for communication across fulfillment, shipping, and logistics.
• Exemplifying teamwork and providing exceptional internal/external support.
• Full-time role in an office setting.

Skills

Planning & Organization

Communication

Decision Making

Detail Orientation

Multitasking

Education

Bachelor’s degree

Tools

Amtech

Microsoft Office

Outlook

Job description

Buckeye Corrugated, Inc. in Syracuse, NY is seeking a Customer Service Representative to manage, communicate, and monitor projects and orders. You will be the liaison between the sales team and clients, supporting Creative Services, Procurement, Manufacturing, and Logistics to meet client and company goals.

This full-time office role emphasizes planning, teamwork, and accurate order processing, with duties ranging from quotes and PO processing to data management and cross-functional coordination.