Client Leisure Associate

PedrosVacations; Grand Rapids (MI); Remote; USD 36,000 - 56,000; Full time

Benefits offered by this job

Fully remote work environment

Flexible scheduling

Structured training

Job summary

PedrosVacations is seeking a Client Leisure Associate to coordinate leisure plans remotely. You will research options, organize preferences, confirm arrangements, and keep plans on track from initial request to completion. Training is provided, and experience is not required.

The role emphasizes client service, organization, and proactive communication, with fully remote work and flexible scheduling. You will support accommodations, transportation, activities, and itinerary details as needed.

Qualifications

• Friendly and professional in client communication.
• Organized and detail-oriented.
• Dependable with follow-through.
• Confident using email, text, and online systems.
• Comfortable researching and comparing options.
• Able to work independently.
• Adaptable when plans change.
• Willing to learn new tools and processes.

Responsibilities

• Communicate with clients about preferences, dates, and requests.
• Research and compare available leisure options.
• Assist with reservations and confirmations.
• Coordinate scheduling and important planning details.
• Follow up on pending items or changes.
• Maintain accurate client records.
• Support accommodation, transportation, and activity arrangements.
• Assist with itinerary details and timing.
• Help manage modifications or special requests.

Skills

Client communication

Organization

Detail oriented

Independent work

Research and comparison

Adaptability

Learning new tools

Positive client experience

Job description

Client Leisure Associate

Remote | Flexible Schedule | Training Provided

Position Overview

We're looking for organized, service-focused individuals to help clients coordinate leisure plans, reservations, and important trip details in a remote environment.

As a Client Leisure Associate, you'll assist clients with researching options, organizing preferences, confirming arrangements, and keeping plans on track from the initial request through completion. Depending on the client’s needs, this may include accommodations, transportation, activities, scheduling, and itinerary-related details.

This role is a strong fit for someone who enjoys helping people, researching options, and creating a smooth, well-organized client experience.

Previous experience is not required. Training and ongoing support are provided.

What You’ll Be Doing

• Communicate with clients about preferences, dates, and requests
• Research and compare available leisure options
• Assist with reservations and confirmations
• Coordinate scheduling and important planning details
• Follow up on pending items or changes
• Maintain accurate client records
• Support accommodation, transportation, and activity arrangements
• Assist with itinerary details and timing
• Help manage modifications or special requests

What We’re Looking For

You may be a strong fit if you are:

• Friendly and professional in client communication
• Organized and detail-oriented
• Dependable with follow-through
• Confident using email, text, and online systems
• Comfortable researching and comparing options
• Able to work independently
• Adaptable when plans change
• Willing to learn new tools and processes
• Focused on providing a positive client experience

Experience in customer service, hospitality, reservations, scheduling, administration, or client support can be helpful, but it is not required.

What You Can Expect

• Fully remote work environment
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital planning tools
• Experience in client service and reservation coordination
• Opportunities to strengthen communication, research, and organizational skills
• Growth potential based on performance and consistency

Location Eligibility

Applicants must be located in an eligible region, including:

United States, United Kingdom, Mexico, Spain, Australia, or select LATAM regions.

Hiring Process

Selected applicants will be invited to a live interview where we’ll review the company, position responsibilities, compensation structure, training, support, and next steps.

Candidates will also have an opportunity to ask questions about the role.