Client Itinerary Specialist

Travelwmissy; Charlotte (NC); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Structured training

Job summary

Travelwmissy is seeking a detail-oriented Client Itinerary Specialist to organize client plans, itineraries, accommodations, transportation, activities, reservations, and confirmations in a fully remote role. Training will be provided and prior experience is not required.

You will gather preferences, assemble a clear itinerary, and coordinate updates while maintaining organized client records and communicating effectively with clients.

Qualifications

• Strong organization and attention to detail.
• Clear written communication.
• Dependable follow-through.
• Ability to work independently.
• Familiarity with email and online systems.
• Comfortable researching information.
• Adaptable when plans or schedules change.

Responsibilities

• Gather client preferences, dates, and planning details.
• Organize itinerary information into a clear format.
• Coordinate reservation and confirmation details.
• Track schedules, timing, and important updates.
• Research accommodations, activities, and transportation options.
• Assist with itinerary changes or adjustments.
• Maintain accurate client records.
• Follow up on missing details or pending items.
• Help ensure plans remain organized from start to finish.

Skills

Organization

Written communication

Follow-through

Independent work

Email proficiency

Research skills

Adaptability

Tools

Email

Online planning tools

Job description

Client Itinerary Specialist

Remote | Flexible Schedule | Training Provided

We're looking for detail-oriented individuals to help organize client plans, schedules, and itinerary information in a remote environment.

As a Client Itinerary Specialist, you'll help bring multiple details together into one clear, organized plan. This may include accommodations, transportation, activities, reservation timing, confirmations, and client preferences.

Previous experience is not required. Training and ongoing support are provided.

What You'll Do

• Gather client preferences, dates, and planning details
• Organize itinerary information into a clear format
• Coordinate reservation and confirmation details
• Track schedules, timing, and important updates
• Research accommodations, activities, and transportation options
• Assist with itinerary changes or adjustments
• Maintain accurate client records
• Follow up on missing details or pending items
• Help ensure plans remain organized from start to finish

What We're Looking For

• Strong organization and attention to detail
• Clear written communication
• Dependable follow-through
• Comfort managing multiple details at once
• Ability to work independently
• Familiarity with email and online systems
• Comfortable researching information
• Adaptable when plans or schedules change

Experience in customer service, scheduling, hospitality, reservations, administration, or client coordination can be helpful, but it is not required.

What You Can Expect

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital planning tools
• Experience in itinerary and client coordination
• Opportunities to build research and organizational skills

Location Eligibility

We are currently accepting applicants located in:

United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions

Hiring Process

Selected applicants will be invited to a live interview where we'll review the role, responsibilities, compensation structure, training, support, and next steps.