Itinerary Planning Specialist – Remote

Careers In Travel | Destination Planners; Boston (MA); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible scheduling

Structured onboarding and ongoing training

Collaborative remote work environment

Job summary

A leading travel planning company is seeking an Itinerary Planning Specialist to assist clients with trip planning and coordinate reservations. This remote opportunity requires strong organizational skills and the ability to work independently. You will support clients by creating customized itineraries, maintaining accurate records, and communicating effectively. The role offers flexible scheduling and structured onboarding, ideal for organized individuals passionate about client support in a vibrant industry.

Qualifications

• Experience in customer support, scheduling, or coordination is a plus, but not required.
• Comfortable working independently in a remote setting.

Responsibilities

• Assist with planning and organizing customized itineraries based on client preferences.
• Support the coordination of reservations, schedules, and travel-related details.
• Communicate with clients to gather information and provide timely updates.

Skills

Strong organizational and time-management skills

Excellent written and verbal communication abilities

Detail-oriented

Basic computer proficiency

Job description

About the Role

We are seeking a detail-oriented Itinerary Planning Specialist – Remote to support clients with trip planning, itinerary coordination, and reservation assistance. This role focuses on providing organized, professional support throughout the planning process while ensuring a smooth and positive client experience.

This is a remote opportunity ideal for individuals who are highly organized, client-focused, and interested in itinerary planning within a structured, supportive environment.

Key Responsibilities

• Assist with planning and organizing customized itineraries based on client preferences
• Support the coordination of reservations, schedules, and travel-related details
• Communicate with clients to gather information and provide timely updates
• Maintain accurate records, confirmations, and itinerary documentation
• Collaborate with internal systems and tools to manage planning workflows
• Provide general support to ensure a seamless and well-organized experience for clients

Qualifications

• Strong organizational and time-management skills
• Excellent written and verbal communication abilities
• Comfortable working independently in a remote setting
• Detail-oriented with the ability to manage multiple requests efficiently
• Basic computer proficiency and willingness to learn new platforms
• Previous experience in customer support, scheduling, or coordination is a plus, but not required

What We Offer

• Fully remote opportunity with flexible scheduling
• Structured onboarding and ongoing training
• Access to planning tools, resources, and support systems
• A collaborative and professional remote work environment
• Opportunity to develop skills in itinerary planning and client support

Work Environment

This role is performed remotely using company-supported systems and communication tools. Training and guidance are provided to ensure confidence and consistency in the role.

Salary: $45,000 - $65,000 a year