Client Intake Specialist

IICRC; Jacksonville (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Job summary

Paul Davis is seeking a professional and detail-oriented Customer Intake Coordinator to be the first point of contact for customers in Jacksonville, FL. You will handle inbound calls, gather essential job details, and ensure accurate documentation to support our operations team.

As part of a growing restoration and reconstruction company, you will schedule appointments, route inquiries, and maintain organized records.

Qualifications

• Strong verbal and written communication skills.

Responsibilities

• Answer inbound calls in a courteous and professional manner.
• Collect and document customer and job-related information accurately.
• Schedule appointments and route inquiries to the appropriate department.
• Maintain organized and up-to-date records in company systems.
• Provide clear, helpful information regarding services and next steps.
• Support office staff with general administrative tasks as needed.

Skills

Verbal communication

Written communication

Attention to detail

Organization

Computer skills

Customer service

Job description

Paul Davis is seeking a professional and detail-oriented Customer Intake Coordinator to be the first point of contact for customers in Jacksonville, FL. You will handle inbound calls, gather essential job details, and ensure accurate documentation to support our operations team.

As part of a growing restoration and reconstruction company, you will schedule appointments, route inquiries, and maintain organized records.