Client Intake & Risk Operations Lead

FBT Gibbons; Dallas (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health care coverage

401(k) retirement plan

Paid parental leave

Job summary

FBT Gibbons in Dallas, TX is seeking a Client Intake Manager to oversee daily operations in the Client Intake Department. The ideal candidate will ensure timely processing of new business intake and conflicts matters while driving compliance and exceptional client service.

The role requires strong leadership, communication, and conflict management skills, along with a proven ability to mentor teams and improve processes. This position offers a comprehensive benefits package and a commitment to equality in the workplace.

Qualifications

• 4+ years of experience in client intake or operational functions within a law firm.
• 3+ years of research experience in relevant fields.
• Strong understanding of client intake processes and risk management practices.

Responsibilities

• Provide daily oversight of the firm's Client Intake Department.
• Develop and enforce client intake policies and procedures.
• Supervise client intake specialists and oversee departmental operations.

Skills

Leadership

Communication

Problem-solving

Data analysis

Flexibility

Education

Bachelor's Degree

Tools

Intapp

Aderant

Microsoft Word

Microsoft Outlook

Job description

FBT Gibbons in Dallas, TX is seeking a Client Intake Manager to oversee daily operations in the Client Intake Department. The ideal candidate will ensure timely processing of new business intake and conflicts matters while driving compliance and exceptional client service.

The role requires strong leadership, communication, and conflict management skills, along with a proven ability to mentor teams and improve processes. This position offers a comprehensive benefits package and a commitment to equality in the workplace.