Client Intake & Conflicts Operations Lead

FBT Gibbons; Indianapolis (IN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health care coverage

401(k) retirement plan with matching

Paid parental leave

Job summary

FBT Gibbons, a national law firm, seeks a Client Intake Manager in Indianapolis, IN. You will lead operations of the Client Intake Department, ensuring timely processing of new business and managing risks.

The ideal candidate has strong leadership skills, 4+ years in intake operations, and the ability to mentor teams. Benefits include competitive salary, health care coverage, and a 401(k) plan with employer matching.

Qualifications

• 4+ years overseeing client intake or related operations within a law firm.
• 3+ years of research experience, strong judgment, and leadership.
• Proficient with Microsoft Office and database programs.

Responsibilities

• Oversee the firm’s Client Intake Department for timely processing.
• Develop and enforce client intake policies and procedures.
• Supervise client intake specialists and manage departmental operations.

Skills

Leadership

Communication

Problem-solving

Data entry

Client service

Education

Bachelor’s Degree

Tools

Microsoft Office

Intapp

Aderant

Job description

FBT Gibbons, a national law firm, seeks a Client Intake Manager in Indianapolis, IN. You will lead operations of the Client Intake Department, ensuring timely processing of new business and managing risks.

The ideal candidate has strong leadership skills, 4+ years in intake operations, and the ability to mentor teams. Benefits include competitive salary, health care coverage, and a 401(k) plan with employer matching.