Client Intake & Eligibility Coordinator

f rcsj; California; On-site; USD 26,000 - 30,000; Full time

Job summary

Family Resource Center is seeking an Intake Specialist to support enrollment processes, answer phones, schedule appointments, and coordinate client services in a fast-paced environment. You will work closely with case workers to ensure smooth client transitions and maintain accurate program records.

Requirements include a high school diploma or equivalent and 1 year of customer service or social service experience. Strong English communication and office skills are essential.

Qualifications

• High school diploma or equivalent required.
• 1 year related experience in customer service or social service field preferred.
• Ability to read, write and speak English; professional communication skills.

Responsibilities

• Demonstrate knowledge about enrollment and certification processes for eligible clients.
• Answer phones, schedule appointments, and provide general support to clients and staff.
• Maintain accurate records and assist with program attendance sheets.

Job description

Family Resource Center is seeking an Intake Specialist to support enrollment processes, answer phones, schedule appointments, and coordinate client services in a fast-paced environment. You will work closely with case workers to ensure smooth client transitions and maintain accurate program records.

Requirements include a high school diploma or equivalent and 1 year of customer service or social service experience. Strong English communication and office skills are essential.