Client Intake & Care Coordination Specialist

Preventive-Measures; Allentown (Lehigh County); On-site; USD 28,000 - 33,000; Full time

Job summary

Preventive-Measures seeks an Intake Specialist to conduct initial client interviews, gather essential information, and coordinate early steps of service. The role emphasizes communication, empathy, and organized intake processes.

Responsibilities include intake assessments, eligibility screening, and accurate data entry into the EHR. A bachelor’s degree in a related field is required, with prior experience in healthcare or customer service preferred.

Qualifications

• Bachelor’s degree in a related field is required or preferred.
• Strong interpersonal and communication abilities are essential.
• Experience with data entry and electronic records is expected.
• Knowledge of privacy laws related to client information is important.

Responsibilities

• Conduct preliminary interviews and gather essential intake information.
• Coordinate initial steps of client service or case management.
• Serve as primary contact for new clients during intake.
• Record client information accurately in databases or EHR systems.
• Assess eligibility for programs based on established criteria.
• Maintain confidentiality and comply with privacy regulations.
• Coordinate with internal or external partners for referrals.
• Provide clear information about services, policies, and procedures.

Skills

Interpersonal

Communication

Time management

Data entry

Confidentiality

Education

Bachelor’s degree in Psychology

Tools

EHR systems

Job description

Preventive-Measures seeks an Intake Specialist to conduct initial client interviews, gather essential information, and coordinate early steps of service. The role emphasizes communication, empathy, and organized intake processes.

Responsibilities include intake assessments, eligibility screening, and accurate data entry into the EHR. A bachelor’s degree in a related field is required, with prior experience in healthcare or customer service preferred.