Client Implementations Associate — Workplace Solutions

Testing Site - JPMC; Nashville (TN); In loco; USD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Testing Site - JPMC is seeking an Implementations Associate to be a primary contact for new clients during the implementation phase. You will coordinate with clients and internal teams to ensure onboarding meets high standards in a fast-paced environment.

The role emphasizes excellent communication, project management, and organizational skills, with exposure to stakeholders in the equity space and opportunities to drive process improvements and data-related tasks.

Competenze

• Excellent communication skills, written and verbal.
• Ability to problem solve and adapt.
• Stakeholder and project management skills.
• Proven numeric and financial analysis, documentation and procedural skills.
• Strong Excel and Word skills.
• Demonstrate commercial acumen with initiative and proactivity.
• Ability to prioritize and meet tight deadlines.

Mansioni

• Implement and manage a portfolio of companies operating employee share plans within a team framework.
• Interact with customers/clients on operational transactions and its data files related to their share plan program and execute the timely processing of operational transactions, including data management, reconciliation, processing, reporting and problem solving.
• Organize, develop and maintain procedural and process documentation related to client companies’ program(s) to ensure accurate transaction processing and minimize riskwhile assisting with data analysis and data conversion projects.
• Assist in identifying new system tools and enhancements to existing systems.
• Implement projects to enhance business operation as well as act as a point of contact for client accounts during the implementation phase
• Create and maintain excellent relations with key business partners.
• Identify innovative client solutions and support internal activity as well as assist with IT Support e.g. Single Sign On features / Reporting Module enhancements.

Conoscenze

Excellent communication

Problem solving

Stakeholder management

Project management

Financial analysis

Organizational skills

Time management

Formazione

Bachelor's degree in Business/Finance

Strumenti

Microsoft Excel

Microsoft Word

Descrizione del lavoro

Testing Site - JPMC is seeking an Implementations Associate to be a primary contact for new clients during the implementation phase. You will coordinate with clients and internal teams to ensure onboarding meets high standards in a fast-paced environment.

The role emphasizes excellent communication, project management, and organizational skills, with exposure to stakeholders in the equity space and opportunities to drive process improvements and data-related tasks.