Client Growth & Strategy Leader

Socket.dev; United States; Remote; USD 120,000 - 200,000; Full time

Benefits offered by this job

401K

Annual bonus

Paid time off

Flexible working program

Job summary

Forward Solutions is seeking a Director of Client Strategy & Growth to lead the client-facing marketing organization, including Account Managers and Divisional Marketing Managers. You will develop strategic plans, ensure client satisfaction, and drive profitable service delivery.

You will advise internal stakeholders and clients while building a high-performing team capable of delivering measurable growth. This role supports long-term expansion of marketing services across manufacturer

Qualifications

• Bachelor's degree in Marketing, Business Administration, Communications, or related field required.
• Minimum of 10 years in marketing, agency leadership, client services, consulting, or related growth-focused roles.
• Minimum of 5 years leading and developing high-performing teams.
• Proven success in developing and executing strategic marketing initiatives that drive growth.
• Experience managing executive-level stakeholder relationships as a trusted advisor.
• Experience leading client-facing teams in an agency/consulting environment preferred.
• Experience supporting B2B, manufacturing, industrial, distribution, or channel-based organizations preferred.

Responsibilities

• Lead and coach a high-performing team of Marketing Managers and Account Managers.
• Establish standards, methodologies, and best practices for strategic marketing planning and service delivery.
• Advise division leadership, manufacturers, and clients on marketing strategies.
• Partner with Business Development to expand opportunities within existing relationships.
• Drive client retention, satisfaction, and long-term growth through relationship management.
• Oversee profitability, including scopes of work, pricing, and resource allocation.
• Collaborate with Creative, Digital Marketing, and Marketing Operations teams for execution and measurement.
• Build relationships with division presidents and executive stakeholders to influence priorities.
• Support annual planning, budgeting, forecasting, and talent growth initiatives.

Skills

Strategic marketing

Leadership

Executive presence

Client relationship mgmt

Growth strategies

Financial acumen

Communication

Organizational skills

Project management

Change management

Analytical thinking

CRM & marketing tech

Education

Bachelor's degree in Marketing/Business/Communications

MBA preferred

Tools

CRM systems

Marketing analytics tools

Job description

Forward Solutions is seeking a Director of Client Strategy & Growth to lead the client-facing marketing organization, including Account Managers and Divisional Marketing Managers. You will develop strategic plans, ensure client satisfaction, and drive profitable service delivery.

You will advise internal stakeholders and clients while building a high-performing team capable of delivering measurable growth. This role supports long-term expansion of marketing services across manufacturer