Client Growth & Strategy Account Manager I

Walsworth; Olathe (KS); On-site; USD 55,000 - 85,000; Full time

Job summary

Walsworth in Kansas seeks an Account Manager I to maintain and grow relationships with existing clients, ensuring satisfaction and retention while driving account growth. You will collaborate with Sales Representatives to help clients achieve their objectives and deliver exceptional service.

The role emphasizes strategic advisory support, cross-functional coordination, and accurate CRM record-keeping to support data-driven decision making.

Qualifications

• Excellent verbal and written communication with clients and internal stakeholders.
• Ability to deliver client-focused solutions and resolve issues promptly.
• Experience with CRM systems (e.g., Salesforce) and standard office software.

Responsibilities

• Serve as the primary liaison between the company and assigned clients.
• Manage day-to-day activities across multiple client accounts to ensure satisfaction and retention.
• Deliver strategic insights, personalized service, and consistent follow-up as a trusted advisor.
• Identify new revenue opportunities within existing accounts with Sales Representatives.
• Facilitate cross-functional meetings to meet milestones and exceed client expectations.
• Collaborate with Estimating to develop pricing proposals and budgets tailored to client needs.
• Track and report on account health, usage trends, and KPIs.
• Maintain up-to-date client records within the CRM.
• Plan and coordinate annual client review meetings and follow-up.
• All other duties as assigned.

Skills

Communication skills

Negotiation

Presentation skills

Customer service

Time management

Team collaboration

CRM software

Microsoft Office

Education

High School Diploma

Job description

Walsworth in Kansas seeks an Account Manager I to maintain and grow relationships with existing clients, ensuring satisfaction and retention while driving account growth. You will collaborate with Sales Representatives to help clients achieve their objectives and deliver exceptional service.

The role emphasizes strategic advisory support, cross-functional coordination, and accurate CRM record-keeping to support data-driven decision making.