Client Growth & Relations Specialist

Jared Spencer - State Farm Agent; Sanford (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

Simple IRA

Health insurance

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

Jared Spencer - State Farm Agent is seeking an Account Representative to support daily operations and customer success. The role focuses on growing the agency through meaningful customer relations and serving as a liaison between customer needs and agency departments.

The position involves proactively marketing relevant products and services, building lasting customer relationships, and providing friendly, prompt service. The team emphasizes coaching, development, and work-life balance.

Qualifications

• Experience in sales (inside, outside, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Excellent written and verbal communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to relate to customers.
• Property & Casualty license required.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Anticipate customer needs

Team player

Job description

Jared Spencer - State Farm Agent is seeking an Account Representative to support daily operations and customer success. The role focuses on growing the agency through meaningful customer relations and serving as a liaison between customer needs and agency departments.

The position involves proactively marketing relevant products and services, building lasting customer relationships, and providing friendly, prompt service. The team emphasizes coaching, development, and work-life balance.