Client Growth & Service Specialist

Brandon Jacobs - State Farm Agent; Biloxi (MS); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

License reimbursement

Simple IRA

Bonus based on performance

Job summary

Brandon Jacobs - State Farm Agent is seeking an Account Representative to grow our agency through meaningful customer relations and proactive marketing of relevant insurance products and services. You will serve as a liaison between customer needs and agency departments, helping customers protect what matters most.

The role focuses on developing leads, building relationships, and delivering prompt, friendly service to meet client expectations and policy requirements.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about product availability, coverages, policy changes, and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Customer service

People skills

Job description

Brandon Jacobs - State Farm Agent is seeking an Account Representative to grow our agency through meaningful customer relations and proactive marketing of relevant insurance products and services. You will serve as a liaison between customer needs and agency departments, helping customers protect what matters most.

The role focuses on developing leads, building relationships, and delivering prompt, friendly service to meet client expectations and policy requirements.