Client Care Specialist — Growth, PTO & Bonus Eligible

Jacob Spence - State Farm Agent; Shelbyville (TN); On-site; USD 32,000 - 45,000; Full time

Job summary

Jacob Spence - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support to community members. You will help customers understand insurance products, resolve inquiries, and coordinate with the agent team to meet client needs.

The role emphasizes attention to detail, strong communication, and the ability to multitask in a fast-paced environment. This position supports growth within a local State Farm agency and offers opportunities for advancement.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Job description

Jacob Spence - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support to community members. You will help customers understand insurance products, resolve inquiries, and coordinate with the agent team to meet client needs.

The role emphasizes attention to detail, strong communication, and the ability to multitask in a fast-paced environment. This position supports growth within a local State Farm agency and offers opportunities for advancement.