Client Growth Director — Experiential Design Partnerships

NBBJ, PLLC; New York (NY); On-site; USD 130,000 - 150,000; Full time

Job summary

ESI Design, an NBBJ Studio, is seeking a Client Development Director based in our New York office and reporting to the Operations Leader. The role acts as the studio's ambassador, with roughly 75% of time spent traveling and meeting clients, connectors, and industry leaders to grow the business.

You will collaborate with studio operations and creative leaders to bring the right people into conversations, advise on market insights, and support proposal development.

Responsibilities

• Align relationship-building and pursuit activity with top-line revenue goals.
• Execute the studio's growth strategy through in-person meetings, travel, and events to identify and secure work from new clients.
• Travel regularly to spend the majority of your time in person with clients, prospects, and connectors at their offices, project sites, and industry gatherings.
• Identify target markets, clients and lead lists for potential clients, connectors and project prospects.
• Build and maintain relationships with c-suite and senior decision-maker level contacts, and with connectors who lead to larger relationships.
• Proactively research, identify, and qualify new clients, markets, and project opportunities.
• Meet with potential clients to establish a relationship and introduce the appropriate creative/market leaders.
• Access and connect with senior level decision makers.
• Collaborate with Communications and XD teams to expand ESI's presence within the industry with regular attendance at events and conferences.
• When networking, articulate the value of experiential design and demonstrate how ESI adds value to business goals.
• Monitor client trends and relevant news to maintain a competitive edge and enhance offerings.
• Develop year-end analysis of business development successes and failures to evolve strategies.
• Leverage CRM tools and best practices to understand market trends and opportunities.
• Advise on key value points to include in marketing materials and proposals.

Job description

ESI Design, an NBBJ Studio, is seeking a Client Development Director based in our New York office and reporting to the Operations Leader. The role acts as the studio's ambassador, with roughly 75% of time spent traveling and meeting clients, connectors, and industry leaders to grow the business.

You will collaborate with studio operations and creative leaders to bring the right people into conversations, advise on market insights, and support proposal development.