Director, Experiential & Creator Partnerships

LE001 The.Team: SME, LLC; New York (NY); On-site; USD 115,000 - 135,000; Full time

Benefits offered by this job

Healthcare

401k plan with matching

Generous time off

Parental leave

Professional development

Annual discretionary bonus

Job summary

THE·TEAM is seeking a Director, Client Services to lead the Experiential Team, overseeing delivery from brief to execution, and driving growth. This role requires entrepreneurial mindset and the ability to navigate a large agency environment while delivering world-class client service.

This leader will manage one direct report initially, with expansion as the business grows, and will work across strategy, creative, influencer, hospitality and other departments to deliver integrated programs that

Qualifications

• Minimum of a Bachelor's Degree.
• 6+ years of relevant agency experience in experiential, sports, entertainment, or culture.
• Proven track record managing and growing client accounts, delivering large scale integrated projects from concept through execution.
• Experience supporting end-to-end creator and influencer activations, including brand trips and on-site experiences.
• Demonstrated ability to build and scale teams, with strong mentorship and leadership skills.

Responsibilities

• Lead and grow a client services team, starting with 1 direct report and scaling up as business demands.
• Mentor and develop talent across levels, building career paths and fostering a collaborative, high performance culture.
• Drive strategic and innovative thinking, developing integrated experiential solutions that align with larger campaign objectives.
• Maintain oversight of multiple accounts and projects, ensuring quality, consistency, and flawless delivery.
• Build and nurture strong client relationships, focusing on both retention and identifying new business opportunities.

Skills

Leadership

Client management

Budget management

Strategic thinking

Mentorship

Education

Bachelor's Degree

Job description

THE·TEAM is seeking a Director, Client Services to lead the Experiential Team, overseeing delivery from brief to execution, and driving growth. This role requires entrepreneurial mindset and the ability to navigate a large agency environment while delivering world-class client service.

This leader will manage one direct report initially, with expansion as the business grows, and will work across strategy, creative, influencer, hospitality and other departments to deliver integrated programs that