Client Growth Banker: Relationships & Solutions

Bank of America; Newport News (VA); On-site; USD 36,000 - 42,000; Full time

Job summary

Bank of America in Newport News, VA seeks a customer-focused associate to engage clients, educate on self-service options, and process cash transactions accurately. You will build relationships to meet financial needs and connect clients to suitable solutions, while following bank policies and legal requirements.

The role supports a collaborative in-office culture with opportunities for career development and flexible scheduling within a 40-hour work week.

Qualifications

• Minimum Education: High School Diploma or GED.
• Experience in financial services or sales is a plus.
• Ability to learn and adapt to new information and technology platforms.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions.
• Process cash transactions accurately and efficiently.
• Develop relationships to meet financial needs and connect clients to solutions.
• Manage center traffic, appointments, and outbound calls.
• Drive the client experience while following laws and bank guidelines.
• Work weekends or extended hours as needed within a reasonable distance.

Skills

Adaptability

Customer Focus

Communication

Relationship Building

Problem Solving

Account Management

Client Experience Branding

Client Solutions Advisory

Prospecting

Pipeline Management

Education

High School Diploma / GED

Bachelor's Degree or business-relevant Associate’s Degree

Job description

Bank of America in Newport News, VA seeks a customer-focused associate to engage clients, educate on self-service options, and process cash transactions accurately. You will build relationships to meet financial needs and connect clients to suitable solutions, while following bank policies and legal requirements.

The role supports a collaborative in-office culture with opportunities for career development and flexible scheduling within a 40-hour work week.