Client-Focused Universal Banker | Banking & Sales

Hbcu Connect, Llc; Louisville (KY); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid holidays

Vacation days

Pension plan

Job summary

Truist Financial Corporation in Louisville, KY seeks a client-focused teller/CSR to deliver accurate transactions and build relationships.

You will educate clients on digital banking, participate in outbound outreach, and support Integrated Relationship Management (IRM) to tailor Truist solutions. This role requires weekend/extended hours, strong communication, and proficiency with branch automation software.

Qualifications

• High school diploma or equivalent education.
• Two years teller or cash handling or client service experience.
• Six months client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to master PC keyboard and software for branch automation.
• Ability to multi-task under time constraints.
• Proficiency in Microsoft Office applications.
• Willingness to travel for temporary staffing needs.
• Ability to work weekends and/or extended hours with occasional travel.

Responsibilities

• Provide a distinctive client experience with courteous conversation and complex transactions.
• Educate clients on digital and self-service banking solutions.
• Support team sales through outbound calls and identifying client needs.
• Understand Integrated Relationship Management (IRM) to deliver Truist solutions.
• Participate in Retail Community Bank Leadership routines.
• Attend training to advance product and service knowledge.
• Adhere to internal controls and risk management policies.
• Serve as secondary contact for new account openings and issue resolution.

Skills

Interpersonal skills

Communication skills

Customer service

Travel ability

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist Financial Corporation in Louisville, KY seeks a client-focused teller/CSR to deliver accurate transactions and build relationships.

You will educate clients on digital banking, participate in outbound outreach, and support Integrated Relationship Management (IRM) to tailor Truist solutions. This role requires weekend/extended hours, strong communication, and proficiency with branch automation software.